Frequently Asked Questions

We are located in Dallas, Texas, USA.  

Currently we do not.  We are exploring this idea for the possibility in the future.  Stay tuned!

For customers located in the USA, barring unforeseen delays, it typically takes 9 - 25 days to receive your ring.  Customers located outside of the USA it can take 25 - 30 days.  

 Currently the answer is No.  We leverage our overseas ISO 9001 Certified suppliers to produce our USA based designs and have the product shipped directly from them to you.  This allows us to achieve our goals of HIGH Quality products at extremely LOW prices.    If we were to make this ring here in the USA, sadly, it would cost twice as much to produce, resulting in a higher sale price.   For example, at your local jewelry shop a plain tungsten carbide band with no designs on it retails on average for $100+ here in the U.S.  Furthermore, you would need the jewelry shop to customize and add the designs of your choice, which would further drive the cost up.  Factor that in with the time it would take for the jeweler to make your custom ring, and you are easily sitting at 2 weeks or more.  With us, your getting your ring within 9 -22 days on average (give or take a few days), and for a fraction of the cost as you would at your local jeweler.  So when you look at it from that perspective, by purchasing a ring made here in the USA, you may get your ring 2-3 days sooner as you would from us, but you are also paying $100-$200 more for that same exact ring.  HIGH Quality and LOW prices are our goals, with speed being a distant goal in the future.  

 Yes.  As soon as your item ships, tracking info will be provided. 

Once the design is approved by you, the production and shipping time is the same in comparison to purchasing an existing design.